TERMS AND CONDITIONS

Return & Refund Policy – Arlo Vet Ventures

At Arlo Vet Ventures, customer satisfaction is our priority. If for any reason you are not fully satisfied with a product or service, please review our return and refund guidelines below.

1. Product Returns

Eligible items may be returned within 7–14 days of purchase (depending on the product type).
Products must be unused, in their original packaging, and in the same condition as received.
Certain items such as pet medications, grooming tools that have been used, or perishable pet food may not be eligible for return due to health and safety concerns.

2. Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.
Approved refunds will be issued to your original method of payment within 5–10 business days.
Shipping charges are non-refundable unless the return is due to our error (wrong or damaged item).

3. Exchanges

If you received a defective or incorrect item, we will provide a replacement at no extra cost.
Exchanges are subject to product availability.

4. Service Cancellations

For grooming, training, or veterinary appointments, cancellations should be made at least 24 hours in advance.
Late cancellations or no-shows may incur a service fee.

5. Contact for Returns

To initiate a return, refund, or exchange, please contact us:

Arlo Vet Ventures
📧 Email: support@arlovetventures.com
📞 Phone: 08057270879

Terms and Conditions – Arlo Vet Ventures

These Terms and Conditions govern your use of the Arlo Vet Ventures website, products, and services. By accessing our site or using our services, you agree to these terms.

1. Use of Our Services

You must be at least 18 years old or have parental consent to use our services.
You agree to provide accurate and truthful information when registering or booking services.
Misuse of our website, including fraudulent activities, is strictly prohibited.

2. Products and Services

All product descriptions, prices, and availability are subject to change without notice.
We reserve the right to refuse service or cancel orders if fraudulent activity or incorrect pricing is detected.
Veterinary and grooming services are provided based on professional standards, but results may vary depending on your pet’s condition and cooperation.

3. Payments

Payments must be made in full at the time of purchase or before service delivery.
We use secure third-party processors; Arlo Vet Ventures is not responsible for issues arising from third-party payment platforms.

4. Health Disclaimer

Information on our website is for educational and informational purposes only and should not replace professional veterinary advice.
Always consult a licensed veterinarian before starting any new treatment, diet, or medication for your pet.

5. Limitation of Liability

Arlo Vet Ventures is not liable for indirect, incidental, or consequential damages arising from the use of our services or products.
Responsibility for proper use of products lies with the pet owner.

6. Intellectual Property

All content on this website (logos, images, texts, product names) is the property of Arlo Vet Ventures and may not be copied, distributed, or reproduced without permission.

7. Termination

We may suspend or terminate your access to our services if you violate these Terms and Conditions.

8. Governing Law

These Terms and Conditions are governed by the laws of [Insert Country/State].

9. Changes to Terms

We may update these Terms and Conditions at any time. Updates will be posted here with a new “Effective Date.”

Contact Us

If you have any questions about these Terms and Conditions, please contact: